State and central government pensioners across Gujarat will no longer need to brave long queues at banks or treasury offices to submit their annual survival certificates. Under a nationwide initiative rolled out by the Department of Posts, local postmen and Grameen Dak Sevaks will now visit pensioners at their doorstep to generate Digital Life Certificates, known as Jeevan Pramaan, using biometric verification for a nominal fee of Rs 70. Gujarat Samachar reported the launch on 9 November 2026.
Launched in Ahmedabad
The initiative was formally inaugurated in Ahmedabad, where Employees Provident Fund Organisation pensioners Ghanshyambhai Hargovandas and Jiviben Dalabhai Parmar successfully generated their Digital Life Certificates through their local postman. The inauguration was held in the presence of Krishna Kumar Yadav, Postmaster General of the North Gujarat Region in Ahmedabad.
How the doorstep service works
The doorstep service relies on India Post Payments Bank infrastructure. Gujarat Samachar reported that pensioners simply need to contact their local postman. Postal staff carry biometric verification devices and complete the process at the beneficiary's home using fingerprint matching or face authentication. Pensioners need to provide three details: their Aadhaar number, registered mobile number and Pension Payment Order number. Once the biometric identity is verified, an instant SMS confirmation is sent to the pensioner's mobile phone. The final Jeevan Pramaan certificate can be downloaded from the official portal the following day, while the digital record is automatically sent to the pension department concerned so that monthly payouts continue without interruption.
Relief for elderly and rural pensioners
Every year during November and December, thousands of elderly pensioners face physical distress and travel expenses while waiting in crowded treasury offices and bank branches to confirm that they are alive and eligible for pension. Gujarat Samachar reported that the doorstep model brings critical relief to elderly citizens, bedridden individuals and residents in remote rural pockets across the state. Pensioners can also use the postman's Aadhaar Enabled Payment System device to withdraw cash from their bank accounts at home.
Who is covered
Krishna Kumar Yadav, Postmaster General of the North Gujarat Region, confirmed that the service covers all central government, state government and public sector organisation pensioners. The initiative is part of the nationwide Digital Life Certificate Campaign 5.0, organised in collaboration with the Department of Pension and Pensioners Welfare and running through 30 November 2026.
A step towards services at the doorstep
The Department of Posts has presented the initiative as a step towards bringing government services to citizens' doorsteps under the Digital India vision. For pensioners who cannot travel, and for families looking after elderly parents, the doorstep certificate removes one of the most stressful annual chores. Pensioners who want the service should contact the postman of their area or their nearest post office.
