Passengers at Delhi airport were left fuming during a confrontation with SpiceJet staff, with one employee appearing to tell them they had chosen the airline because it was cheap. The exchange, captured in a video circulating on social media, soon escalated into angry shouting and chants of "Shame on SpiceJet".
"Cheap airline" remark escalates the argument
The clip showed several passengers arguing with airline staff as Central Industrial Security Force (CISF) personnel stood nearby. The exchange grew increasingly heated, with travellers raising their voices and pointing fingers at staff members. At one point, a staff member was heard telling the passengers, "SpiceJet sasta hai, isiliye aaye ho aap (SpiceJet is cheap, that's why you came)." The remark aggravated the situation, prompting an angry response from those gathered at the counter. A woman passenger was heard making a pointed comment about the staff's salaries, saying, "In logon ki salary 20-25 hazaar hogi (Their salaries must be Rs 20,000-25,000)."
CISF personnel stood nearby
As the argument continued, some passengers began chanting "Shame on SpiceJet", while security personnel attempted to manage the gathering and prevent the situation from escalating further.
What triggered it is not clear
The video does not establish what triggered the confrontation or what led to the exchange between the passengers and airline staff. However, the tense atmosphere at the counter and the angry reactions from those involved are evident in the footage.
Not the first such incident
This is not the first time SpiceJet staff have been involved in a heated exchange with passengers in recent days. A few days ago, angry passengers were also seen getting into a verbal altercation with SpiceJet personnel at Kolkata airport. The confrontation, captured in another video, showed tensions between travellers and airline staff. The shouting match between the staff member and passengers, particularly the remark about the airline's fares, has gone viral on social media.
